HOME NETWORK

Dear Hello Peter I am writing this to make a review about MTN SOUTH AFRICA's Home network router.I joined their service November 2025 after they had confirmed that their network coverage works in my area,the coverage was okay for that month but two months later it was no longer working.I gave them a call for a complaint they then said their network does not cover my area,I then asked for a procedure to cancel their subscription they said I should take back the router to one of their stores well I did that but the manager at the store refused to take back the router saying I should follow proper channels which they never explained to me.I stopped using their router as they also stopped topping it up with data but to my suprise I am still getting Statement Emails from MTN SOUTH AFRICA charging me for DATA that I am not using as they have also stopped topping it up after I have stopped paying for something that I am not using.MTN SOUTH AFRICA now says that I am owing them R4445.67 I am confused as to how am I owing that amount of money when I am not using their data.