Home connect that only worked for one month

😡 MTN IS *********** CUSTOMERS – HOME CONNECT SIM **** 🚨

I am beyond angry with MTN 😡🔥.

I took out a Home Connect SIM-only contract because MTN gave me a list of approved routers that would work. I went and bought my own router from that list ✅.

👉 The SIM worked for just ONE MONTH and then stopped working completely. 👉 I tested other SIMs in the same router and they worked fine — which proves the problem is MTN’s SIM/service, NOT my router. 👉 I went to Clearwater, Westgate, Mahikeng, and Krugersdorp branches, and made countless calls to MTN customer care 📞 — NO HELP at all.

Instead of fixing the problem, MTN handed me over to collections 😡. I paid the collectors, only to be told I must still pay another R700 at the store!

💭 I strongly suspect MTN does this on purpose — to block customers’ SIMs so that we are forced to go back and buy their expensive routers. This feels like a **** to trap consumers.

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❌ MTN, this is UNFAIR & UNACCEPTABLE!

You failed to provide the service.

You punished me financially.

You are *********** honest customers.

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✅ What I want:

1. R700 written off immediately.

2. Confirmation my account is fully cleared.

3. No negative listing at the credit bureaus.

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If MTN refuses to resolve this, I will: ⚖️ Escalate to the Consumer Goods & Services Ombud (CGSO) and the National Consumer Commission (NCC). 📢 Launch a strong social media campaign with a hashtag exposing how #MTNRipsOff and #MTN****Alert.

Consumers deserve better than this. MTN, STOP ripping people off! 🚫