Hoax of a Black Friday Deal, Selling under false pretense and employees are not doing their job.

We Purchased the R 399 wifi bundle and as it was a Black Friday special we are supposed to get a free 12 month Disney plus subscription, up till to date a month later still have not received anything we have been to the branch where we Purchased at South Coast Mall the Employee G and Manager Sizwe has been of no help. Honestly Will be taking my router back for a refund what a *******. it has now cost me Diesel up and down numerous telephonic calls and for what?