Hoax MTN SKY Contract sold

I am very unhappy with the service of MTN Menlyn Retail Park.<br> <br> I have been a customer at that store for 4 months and I already had two different occasions where I was so unhappy.<br> <br> That store gives MTN brand a very bad name.<br> <br> First I got a faulty phone and was told by the store manager that its not their problem, I can take it up with MTN.<br> <br> Secondly I upgraded to MTN SKY but the person at the store, Merium, never upgraded me on the system and now I am billed over R5000 per month.<br> <br> She says I must keep a limit on my phone but the MTN SKY is unlimited contract.<br> <br> They refuse to help me now and hides. I struggle to get hold of any person in that store.<br> <br> Please close down that franchise as its causing your customers to hate MTN.<br>