Highly ****ed off at service

Highly ****ed off and frustrated with this damn service.

I received a call last week from someone to upgrade my contract and upon hearing the details he said he will forward me the contract details and send me documents via courier and should i accept i need to sign them and send it in with id and proof of residence thereafter i will be upgraded.

Failure to do any of the above, yesterday i get an sms that i am upgraded!!!! What the hell....

I have been calling mtn and summer mobile and i seem to be getting no assistance at all.... firstly the mtm 808 call centre doesnt even work when i am calling.

I want this bladdy upgrade cancelled immediately. ***!!!!

Can someone at mtn damn help???? Asap

I am getting emails of contract today when the upgrade is done. No new fone i have ordered etc!!!! And i havent signed for any upgrade.

I cant seem to contact anyone for proper help. Cannot get thro at all .

Called so many times yesterday and spoke to so many people who seem dumb that they cannot understand.