HIGHLY FRUSTRATED!!!!!!

<p>2 weeks back mtn had debited my account for double my usual billing I imediatly went to their store in Lalucia mall Durban to log a report , I was told that it ws showing R1700 for data charges and they will get back to me at the same time i had requested an itemised billing. A week goes by no feed back so i go back to the store they say they have not received anything as yet so i made another request for an itemised billing , until today i have not received !! Yesterday i get an sms saying if i do not settle my account my number will be suspended!! This is totaly unprofessional as they should have a note on their system that the account is under investigation!!! I go back to the store and the feedback they give me is what i already know the extra charges were for data!!! And still no itemised billing!!! I am not paying a cent until i see exactly what i have been charged for !!! Iv had my contract for years!! And 2gigs took me through out the month !!! and now i am told that 2gigs was finished in 7 to 10days!!!!! What nonsens!!!!! I dont download music nor do i watch movies on my phone!!!! I DEMAND AN URGENT RESPONSE!!!!! </p>