Highly dissappointed and utterly disgusted

<p>I have never in my life experienced such appalling service as I did yesterday from the MTN customer contact centre. The people answering the call are rude, arrogant and Very unhelpful. NOBODY could answer a simple question and transferred me from pillar to post! When I called back and requested to speak to a supervisor, the lady took my details and place me on hold! After being on hold for over 20 minutes a voice prompt asked if I would still like to continue holding, after which the call was disconnected!!! This is utterly and completely unacceptable. If MTN is unable to employ competent and helpful people then the CEO should rather start ansering the phones so that we can have someone that actually knows what they doing answer our questions. CAN SOMEBODY THAT CAN HELP ME PLEASE CONTACT ME!</p>