Highly dissappointed

I made an insurance claim on 10/4/2024 with MTN(#***) 8 days later my phone still hasn't been collected for repairs. I have had to send multiple emails responding to the same requests over 2/3 days before they accepted the claim. 6 days after having paid the shortfall my phone is yet to be collected for repairs.

Everytime an email is sent to Admynservices it is required that you call the call centre to ensure your email doesn't go unattended.

Highly tedious and poor service

I have now been told that they have been having problems with their courier; after attempting to call the call centre several times today with no answer!