high volume repair centre
<p>mtn gave me a number to phone for my cracked screen and i am incured so i phoned ***</p> <p> </p> <p>and then a voice recording come up our opereating hours is from 09 til 5 and then just say good buy</p> <p> </p> <p>and i have phoned them on 27/05/2016 before 3 i know it is a friday but not yet 5????????</p> <p> </p> <p>what is going on with MTN they just transfer you from one person to another with no work done</p> <p> </p> <p>i am realy going to tell everyone about the bad servive how must time will it cost a person just to mail you back and tell me it is going to take this long or this is the hold up</p> <p> </p> <p>but at end off month we must just pay or our phones get block????? is this fair???? i am a good payer and pay my account every month somes more as wat i need to pay?????</p> <p> </p> <p> </p> <p>please get back to me</p> <p>***</p>
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused not being able to reach our HVRC department during their operating hours.
Kindly be advised that the matter has been escalated to the relevant management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
ReQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused not being able to reach our HVRC department during their operating hours.
Kindly be advised that the matter has been escalated to the relevant management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
ReQ:***
