Hi

Hi. I did an online application with MTN on the 26th October which was successful. It was for a eSIM -sim only for the value of R199. SuperFlex 5 gig. I have received an email with my activation number & SM-DP+ Address. I require a “confirmation code” which I never received. I went to the MTN store next to Clicks in Canal Walk. When I told the advisor my issue she said I must call in. They don’t deal with that. I think she just refused to help. She wasn’t even prepared to look at my order number or anything. I’d appreciate if someone from the activations team can call me so I can use my eSIM. I’ve paid already for my 1st months installment with zero use