1 reviews | Active since Oct 2013
Here we go again!!!!!!!!!
Last month I logged a complaint because my night express data is going off my day data, this is still happening. I received my data today and used my night express as I have since I upgraded in February but now for the last 2 months my night express is not working and yes I know how to use night express, if you look at my data usage statistic for today you will see 105.18MB used at 05:16:56 which is night express however it has been taken off my day data. This is now the second month this is happening. I don't even want to use WiFi anymore because what is the point if it doesn't work properly. I want this fixed today....I don't like calling the call centre as I am shoved from pillar to post............
Thank you for your post.
We sincere apologized for any inconvenience incurred.
The request was sent to the billing department to investigate why your usage on the night data is depleted from your daily data. We are waiting on feedback on this for account ***.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
The request was sent to the billing department to investigate why your usage on the night data is depleted from your daily data. We are waiting on feedback on this for account ***.
Kind Regards,
Alice van der Merwe
Best regards,