JR
Justin R
1 reviews | Active since Jul 2011
22 Jul 2015, 11:18
Here is a challenge for MTN
Dear MTN, it sucks when I would like to buy a product but cant get hold of you...<br> <br> It seems you make way too much money for my business. So much money that you don't answer any calls or post cell phone numbers on your website that don't work. <br> <br> You clearly have no interest in making more money.<br> <br> I challenge you to try and call your own \MTN owned"store here"
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MTN South Africa's replyOfficial
30 Jul 2015, 14:41Hello ryper,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
We will engage with the relevant department dealing with these matters to investigate.
Thank you
Michelle
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
We will engage with the relevant department dealing with these matters to investigate.
Thank you
Michelle
Best regards,
MTN South Africa's reply30 Jul 2015, 14:41
Official
Hello ryper,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
We will engage with the relevant department dealing with these matters to investigate.
Thank you
Michelle
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
We will engage with the relevant department dealing with these matters to investigate.
Thank you
Michelle
Best regards,