DN
Dieter N

1 reviews | Active since Jan 2016

23 Mar 2025, 16:40

Hemingways MTN store is staffed by the most unprofessional and ridiculously lazy people! After failing to "upload" a contract agreement, we now have zero access to the sim/network, no response from the store in terms of solutions, and a 72 hour turnaroun

Hemingways MTN store is staffed by the most unprofessional and ridiculously lazy people! After failing to "upload" a contract agreement, we now have zero access to the sim/network, no response from the store in terms of solutions, and a 72 hour turnaround from the MTN customer care call centre. It's exasperating to do business with these people. And this is not a mickey mouse contract either...

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DN
Dieter N's update27 Mar 2025, 11:18
Reviewer Update
MTN - slow clap. Even with a great level of customer disappointment, you've made no effort on this platform to correct the atrocious service. Further evidence of your pathos in this regard.