Help with ********** accounts

I received an SMS notification on the morning of 02 June 2015, for R601.00 for MTN SP. I don't have an account with MTN and have not entered a MTN store. I phoned several branches but my calls were not answered. I finally managed to contact Westwood mall to query this account. I was then informed of the MTN strike. The gentleman has been extremely helpful and has lodged a report to the ***** department however we are to wait for the strike to end to receive a response and action.<br> It is quite distressing to find that an account has been opened **********ly and it would be greatly appreciated if more assistance could be offered sooner. <br> Being informed that this is a regular occurrence at the end of the month ( up to 7 cases) as well as having a colleague experience the same difficulty with having an unauthorized account opened with MTN, begs me to ask the question whether MTN is doing enough to curb the practice.