Help
<p><span style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Good day</span></p> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I have recieved a sms that I will get a bad credit If I don't pay R2450.42</div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;"> Can you please check for me what's going on, my bill is only R600 a month. For the following numbers ********** 523 and ********** 156. </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I have cancelled the past 2 months debit order because mtn has take more R2000 the 1st of the month and again the next day. </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I have call the call centre and the lady I spoke to said the is unable to help where after she hang up the phone.</div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">I went to 2 of the branch we I asked for help more than once and still nothing.</div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Please look in to this for me as I don't want bad credit.</div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;"> </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Yours sincerely </div> <div dir="auto" style="color: #000000; font-family: sans-serif; font-size: 13.696px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Carla </div>
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Replies (2)
MTN South Africa's replyOfficial
04 Jan 2017, 05:18Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have sent a request to credit Management for urgent assistance. You will be contacted as soon as possible.
Regards,
Ishie.
Best regards,
MTN South Africa's reply04 Jan 2017, 05:18
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have sent a request to credit Management for urgent assistance. You will be contacted as soon as possible.
Regards,
Ishie.
Best regards,
MTN South Africa's replyOfficial
04 Jan 2017, 05:23Official business reply:
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have sent a request to credit Management for urgent assistance. You will be contacted as soon as possible.
Regards,
Ishie.
Best regards,
MTN South Africa's reply04 Jan 2017, 05:23
Official
Official business reply:
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have sent a request to credit Management for urgent assistance. You will be contacted as soon as possible.
Regards,
Ishie.
Best regards,