Help

<p>Thank u for your responce Alice</p> <p>Nobody has called me,I think management s****s training is needed.the reason i think is for authorisation from the store to de-activate the no given by them.I still cant understand as to why it was not done at start,this is just so confusing i dont understand wen all was discused before the final application and then they could not even find the application to start off with that was the first bad experience then all the drama followed.the real truth behind this mix up needs to be uncovered to find out where it all went wrong.the no to be ported was already on prepaid and open to be ported.The consultant should have called for senior help wen she realised she has a problem,but that is spilt milk now.all we need is to have this mess sorted please...please we have already started the payment and not used the device even that is so wrong,i dont want to elaborate as to what should happen in this instance of paying for service not rendered.So instead of it getting worse please assist me in getting this issue sorted.This kind of behaviour from the people concerned is bad for the Mtn brand</p>