MH
Michelle H
1 reviews | Active since May 2015
20 May 2015, 07:37
hellopeter ref *** response plse
My complaint sent a week ago ref *** has not been resolved. The end of May is looming and if MTN don't resolve my account issue I fear another debit order will go off. I am still owed money from April debit order and do not want another debit going through 26 May. This is urgent plse can someone sort this out !
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
26 May 2015, 16:34Hello MichelleHewitt,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Would you please respond to the email that was sent to you so that we can investigate and resolve this matter.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Would you please respond to the email that was sent to you so that we can investigate and resolve this matter.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply26 May 2015, 16:34
Official
Hello MichelleHewitt,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Would you please respond to the email that was sent to you so that we can investigate and resolve this matter.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Would you please respond to the email that was sent to you so that we can investigate and resolve this matter.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,