TG
Tanya G
1 reviews | Active since Mar 2011
14 Feb 2016, 16:29
Hello Peter ***
Alice vd Merwe. Hello Peter *** This is absolute nonsense. The data has not been used as it never reflected. Thank you for making it so easy to cancel all my accounts with MTN and switch to another supplier. You (MTN) is not only USELESS but also a bunch of ****** *****ing from a child. Well done on losing a few accounts because of R40. Its principle.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
15 Feb 2016, 19:26Hello T E G,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have noted that a voucher of R40 for the 24 Hour Bundle was loaded on 2016/01/31 at 12:44:21PM, the bundle is still available as it has not yet been activated. You will have to activate it before it expires on 2016-03-31, you can activate it by dialling *141*5#ok then select the option to Manage Bundles, once activated it will expire in 24 hours from the time of activation. You will have 24 hours of internet access and a fair usage limit will apply after 150MB then the connection speed will be limited down to 128kbps
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have noted that a voucher of R40 for the 24 Hour Bundle was loaded on 2016/01/31 at 12:44:21PM, the bundle is still available as it has not yet been activated. You will have to activate it before it expires on 2016-03-31, you can activate it by dialling *141*5#ok then select the option to Manage Bundles, once activated it will expire in 24 hours from the time of activation. You will have 24 hours of internet access and a fair usage limit will apply after 150MB then the connection speed will be limited down to 128kbps
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply15 Feb 2016, 19:26
Official
Hello T E G,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have noted that a voucher of R40 for the 24 Hour Bundle was loaded on 2016/01/31 at 12:44:21PM, the bundle is still available as it has not yet been activated. You will have to activate it before it expires on 2016-03-31, you can activate it by dialling *141*5#ok then select the option to Manage Bundles, once activated it will expire in 24 hours from the time of activation. You will have 24 hours of internet access and a fair usage limit will apply after 150MB then the connection speed will be limited down to 128kbps
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have noted that a voucher of R40 for the 24 Hour Bundle was loaded on 2016/01/31 at 12:44:21PM, the bundle is still available as it has not yet been activated. You will have to activate it before it expires on 2016-03-31, you can activate it by dialling *141*5#ok then select the option to Manage Bundles, once activated it will expire in 24 hours from the time of activation. You will have 24 hours of internet access and a fair usage limit will apply after 150MB then the connection speed will be limited down to 128kbps
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,