SM
Seipati M
1 reviews | Active since Nov 2014
02 Mar 2015, 15:49
HELL
I JUST DONT UNDERSTAND WHY MTN IS TREATING ME LIKE A ******** , EVER SINCE THE LAST ENCOUNTER I HAD WITH MTN , I HAVE BEEN DOING MY VERY BEST TO PAY UP EVERYTHING AND PAY IT WELL. EVERY MIONTH I PAY MTN EXTRA BUT STILL IM BEING THREATENED , I CALL THEIR CONTRACT NUMBER 808 STILL THAT LINE NEVER GOES THROUGH. WHATS THR=E POINT OF ME CALL THEM WHEN I CANT EVEN GET HOLD OF THEM . I HOLD ON THE FLIPPEN PHONE FOR AN HOUR TILL THE LINE CUTS OFF .
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Replies (1)
MTN South Africa's replyOfficial
05 Mar 2015, 15:03Hello sandramagape,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records, the last SMS that was sent to your number was in February when there was an outstanding amount on your account. Your account is current at the moment so please ignore any SMS that you have received. Kindly note that you next payment is due on the 13 March.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records, the last SMS that was sent to your number was in February when there was an outstanding amount on your account. Your account is current at the moment so please ignore any SMS that you have received. Kindly note that you next payment is due on the 13 March.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply05 Mar 2015, 15:03
Official
Hello sandramagape,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records, the last SMS that was sent to your number was in February when there was an outstanding amount on your account. Your account is current at the moment so please ignore any SMS that you have received. Kindly note that you next payment is due on the 13 March.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
According to our records, the last SMS that was sent to your number was in February when there was an outstanding amount on your account. Your account is current at the moment so please ignore any SMS that you have received. Kindly note that you next payment is due on the 13 March.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,