MA
Marinka A
1 reviews | Active since Jul 2015
01 Sept 2015, 18:25
held on for 1hr and no reply
Its impossible to get hold of any1 at your call centre , can understand how such a big company deals in busineSs. Just have a query on my acc n abt my blackberry software
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Replies (1)
MTN South Africa's replyOfficial
15 Sept 2015, 14:14Hello Sparky1982,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
we have sent you an email if you need further assistance we also tried to call you but we couldn't get a hold of you.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
we have sent you an email if you need further assistance we also tried to call you but we couldn't get a hold of you.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
MTN South Africa's reply15 Sept 2015, 14:14
Official
Hello Sparky1982,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
we have sent you an email if you need further assistance we also tried to call you but we couldn't get a hold of you.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
we have sent you an email if you need further assistance we also tried to call you but we couldn't get a hold of you.
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***