Headoffice

<p>Over the past few years I have had not a single good customer experience with MTN. Surely this should not be the case??. In the past 2 months alone I have called the 808 number and the headoffice number a hundred times. I have been on hold for more than 3 hours probably, and when your are on hold suddenly your call gets cut because apparently the call centre closes at 14:45pm during the week. No assistance. No call backs. But daily SMSES about how my account is going to suspended. Maybe if I got some feedback or somebody called me back or listened to me we would not be on this merry go round. And apparently all the managers and supervisors have been in a meeting for 2 months. Are you all alive? Have you all eaten or seen your families in this time? The woman who answers the calls at head office is the rudest human being I have come into contact with in my entire life. It's sad really. Look MTN, I get it. You guys hold the market. That's great. Can I get the service you guys brag about in your adverts that get thrust in my face every 5 minutes. </p>