AL
Amanda L
1 reviews | Active since Oct 2019
03 Nov 2019, 08:52
Haven’t received response
I app**** for a sim contract at mtn in Promenade was told that I’ll get a response in a hour or two , haven’t received any response to say if it was approved or declined I am really disappointed with mtn I expected better service.
Helpful (0)
Replies (5)0
Replies (5)
MTN South Africa's replyOfficial
06 Nov 2019, 09:12Thank you for your post.
We sincere apologized for any inconvenienced caused to you
We have sent the complaint to the Supervisor of the Promenade store to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you
We have sent the complaint to the Supervisor of the Promenade store to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply06 Nov 2019, 09:12
Official
Thank you for your post.
We sincere apologized for any inconvenienced caused to you
We have sent the complaint to the Supervisor of the Promenade store to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
MTN
We sincere apologized for any inconvenienced caused to you
We have sent the complaint to the Supervisor of the Promenade store to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's replyOfficial
06 Nov 2019, 09:31Thank you for your patience
The store confirmed they have been in contact with your, they are waiting on your bank statement.
Kind Regards,
Alice
The store confirmed they have been in contact with your, they are waiting on your bank statement.
Kind Regards,
Alice
Best regards,
MTN South Africa's reply06 Nov 2019, 09:31
Official
Thank you for your patience
The store confirmed they have been in contact with your, they are waiting on your bank statement.
Kind Regards,
Alice
The store confirmed they have been in contact with your, they are waiting on your bank statement.
Kind Regards,
Alice
Best regards,
AL
Amanda L's updateReviewer Update
06 Nov 2019, 10:49Hi Alice,
I received a call earlier this morning from Garnor she provided me with the email that I need to send my bank statement to , however the email says it’s undeliverable can you please send me an email then I will reply on that email with my oustanding bank statement.
Kind regards,
Amanda
I received a call earlier this morning from Garnor she provided me with the email that I need to send my bank statement to , however the email says it’s undeliverable can you please send me an email then I will reply on that email with my oustanding bank statement.
Kind regards,
Amanda
AL
Amanda L's update06 Nov 2019, 10:49
Reviewer Update
Hi Alice,
I received a call earlier this morning from Garnor she provided me with the email that I need to send my bank statement to , however the email says it’s undeliverable can you please send me an email then I will reply on that email with my oustanding bank statement.
Kind regards,
Amanda
I received a call earlier this morning from Garnor she provided me with the email that I need to send my bank statement to , however the email says it’s undeliverable can you please send me an email then I will reply on that email with my oustanding bank statement.
Kind regards,
Amanda
AL
Amanda L's updateReviewer Update
06 Nov 2019, 10:56Hi,
I also tried to call the Mtn promenade number but it just rings no one answers , my personal email is *** then I will definitely send my bank statement
Kind regards,
Amanda
I also tried to call the Mtn promenade number but it just rings no one answers , my personal email is *** then I will definitely send my bank statement
Kind regards,
Amanda
AL
Amanda L's update06 Nov 2019, 10:56
Reviewer Update
Hi,
I also tried to call the Mtn promenade number but it just rings no one answers , my personal email is *** then I will definitely send my bank statement
Kind regards,
Amanda
I also tried to call the Mtn promenade number but it just rings no one answers , my personal email is *** then I will definitely send my bank statement
Kind regards,
Amanda
AL
Amanda L's updateReviewer Update
07 Nov 2019, 10:46Hi,
I received a missed call yesterday, can someone please call me at 13:02 cause I am unable to take any calls during the day I don’t have access to my phone.
Kind regards,
Amanda
I received a missed call yesterday, can someone please call me at 13:02 cause I am unable to take any calls during the day I don’t have access to my phone.
Kind regards,
Amanda
AL
Amanda L's update07 Nov 2019, 10:46
Reviewer Update
Hi,
I received a missed call yesterday, can someone please call me at 13:02 cause I am unable to take any calls during the day I don’t have access to my phone.
Kind regards,
Amanda
I received a missed call yesterday, can someone please call me at 13:02 cause I am unable to take any calls during the day I don’t have access to my phone.
Kind regards,
Amanda