MP
Michael P
1 reviews | Active since Jul 2010
21 Sept 2015, 10:51
Havent received repaired handset
I paid my excess for handset repair ONE MONTH ago, and have still not received the repaired handset! <br> <br> Disgusting service MTN.
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Replies (1)
MTN South Africa's replyOfficial
21 Sept 2015, 12:27Hello Michael77,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our insurance division for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our insurance division for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Best regards,
MTN South Africa's reply21 Sept 2015, 12:27
Official
Hello Michael77,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our insurance division for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our insurance division for urgent attention.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Rosetta
REQ:***
Best regards,