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Good Morning,<br> <br> My phone was waiting for dispatch the whole week although I've already paid the required amount. Last week Wednesday I was at Cresta MTN and they Emailed my proof of payment that was made on the 26th of February 2016. Andre Sloth-Nielsen at Cresta Mall MTN was assisting me and on Friday when I asked him what is the delay since the phone was all along ready for being dispatched and he didn't give me any answer. <br> <br> Also need to be refunded the amount since find my iPhone is offline on my side. I have also showed Andre Sloth the proof on my side and Emailed him the screen short as he requested. Please can you follow up with this as well.<br> <br> Regards,<br> Jonathan.