Have the common courtesy to REPLY!

ESCALATION: *** dated 28/02/2023. Complaint lodged with your Coverage Department and since you cannot provide a service, CANCEL THIS USELESS CONTRACT. • Subscriber name: Anthony Millar • Mobile number experiencing the problem: *** (Fixed LTE) & *** (Pre-paid; Thank God) • Subscriber's alternate contact number: *** • Physical Street Address: HXG9+WR Walkerville | Plot 141, SUB 82, Walkerville, 1876 • Suburb: HXG9+WR Walkerville • City: Walkerville, 1876 • Postal address: 23 Springfield Street, Extension 2, Vereeniging, 1939 • Is it a voice or data problem? FIXED LTE on contract ***) • Duration: Since the inception of this dreaded LOADSHEDDING • Provide a brief description of the problem experienced: Signal LOST at the onset of LOADSHEDDING. No Fixed LTE provided. Service MIGHT be restored, 30 minutes into Loadshedding then when Eskom switches the power on again, the signal drops AGAIN! • When was the problem experienced? (Time of day / weather conditions, etc.): Not relevant - LOADSHEDDDING IS CAUSING THESE ISSUES! • Where is the problem experienced? (At home / when travelling (provide specifics of roads / intersections, etc): When LOADSHEDDING STARTS and AGAIN, when loadshedding ENDS • If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): - Irrelevant question. This is FIXED LTE • Is the problem experienced indoors or outdoors? Indoors - FIXED LTE