Have the ***** to respond publicly
So I get *******LY subscribed to MTN Life TV premium. I complain in Hello Peter. There are others in the same boat. They actually deign to respond to my complaint! ??Why don’t you have the ***** to answer me publicly - so that you can carry on ripping the rest of the unknowing public off??? WHAT YOU ARE DOING IS *******!!!!!
Good day Debby,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that you were charged twice (R2) from the time the service was activated on your number. Please note that a goodwill credit of R30 has been passed to your number.
Please also note that on our side it shows that the service has been cancelled.
We look forward to improving on the service delivery to you.
Warm Regards,
Zanele Mazibuko
Complaints Management team
Good day Debby,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that you were charged twice (R2) from the time the service was activated on your number. Please note that a goodwill credit of R30 has been passed to your number.
Please also note that on our side it shows that the service has been cancelled.
We look forward to improving on the service delivery to you.
Warm Regards,
Zanele Mazibuko
Complaints Management team