1 reviews | Active since Jun 2013
Have not received sim card
submitted purchase order on website on black friday for simcard, got a call the next day by Nandipha, who was actually very nice and effiecient, however my contract was preapproved, sent through al my documents and have not received a single iota of feedback, nandipha said it would be delivered but nothing. VERY DISAPPOINTED. been using MTN since i got my 1st cellphone. and my cellphone is up for upgrade, do i? or cancel?
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We do not pick up that any upgrade for the sim card has been approved or captured on the account. DSV delivery department cannot delivered the sim card if the upgrade has not been approved.
We have sent the complaint to the Online system support group to intervene here.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We do not pick up that any upgrade for the sim card has been approved or captured on the account. DSV delivery department cannot delivered the sim card if the upgrade has not been approved.
We have sent the complaint to the Online system support group to intervene here.
Kind Regards,
Alice van der Merwe
Best regards,