Have not received 30gb data from MTN
<p>I have not received 30gb of data when I got a new contract with Mtn it's been a week and have been into store regarding the matter,although I seem to have not gotten anywhere. Please assist.</p>
Good day Kamlesh,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Kindly please note that your request has been logged with the provisioning team as per REQ:*** , which has been acknowledged so rest assured that the data will be provisioned to your number soonest.
We do apologise for the delay and inconvenience caused as a result of this. We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Tshepo M
REQ:***
Good day Kamlesh,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention.
Kindly please note that your request has been logged with the provisioning team as per REQ:*** , which has been acknowledged so rest assured that the data will be provisioned to your number soonest.
We do apologise for the delay and inconvenience caused as a result of this. We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Tshepo M
REQ:***