MM
Mbali M
1 reviews | Active since Dec 2015
23 Dec 2015, 06:59
Have no phone since February
I brought in my cellphone to a Maponya Mall outlet so that it can be fixed, that was on the 26 of February 2015. I also paid the requested service fee amount but to date I haven't got the cellphone. I have been going there to inquire but each time I get a different story. I just need the phone back!!!
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Replies (1)
MTN South Africa's replyOfficial
27 Dec 2015, 11:29Hello Mbali.Masilela,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply27 Dec 2015, 11:29
Official
Hello Mbali.Masilela,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the HVRC (Repair Centre) supervisory team for assistance.
Kind Regards
Nompumelelo
REQ:***