jM
johan M

1 reviews | Active since Aug 2015

31 Aug 2015, 15:36

Have no contract but get outstanding accounts

I don't have an account with them and it is impossible to get hold of them. Just no answer when you dial the call center and when eventually get through they responded to put you through to their legal department they blatantly drop the call. Glad i am not a subscriber at MTN.

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 Sept 2015, 11:35
Official
Hello alizarin,


Thank you for your post.

We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.

Kindly forward us the Certified Affidavit , Certified Copy of Your ID , And your Signature examples.

We would like to assure you that we are actively working to improve our service levels.

Warm Regards
Thabisa
REQ:***