PR
PHUTI R
1 reviews | Active since Jun 2012
04 Mar 2016, 15:43
HAVE AIRTIME BUT CANNOT MAKE A CALL
I HAVE R50 AIRTIME ON MY PHONE BUT WHEN I TRY TO MAKE A CALL I GET THE MESSAGE \ YOU HAVE INSUFFICIENT AIRTIME TO MAKE A CALL.<br> <br> THE CALL CENTRE IS USELESS BECAUSE ONE CANNOT SPEAK TO A PERSON, JUST ENDLESS MENU ITEMS WHICH DO NOT SATISFY MY QUERY."
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Replies (1)
MTN South Africa's replyOfficial
04 Mar 2016, 17:07Hello diarona,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly restart you phone and try to make a call. If you are still getting the same error then please contact our Customer Care on 173, choose option 1 then option 2 and lastly choose option 0 for a consultant.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly restart you phone and try to make a call. If you are still getting the same error then please contact our Customer Care on 173, choose option 1 then option 2 and lastly choose option 0 for a consultant.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply04 Mar 2016, 17:07
Official
Hello diarona,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly restart you phone and try to make a call. If you are still getting the same error then please contact our Customer Care on 173, choose option 1 then option 2 and lastly choose option 0 for a consultant.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly restart you phone and try to make a call. If you are still getting the same error then please contact our Customer Care on 173, choose option 1 then option 2 and lastly choose option 0 for a consultant.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***