NJ
Nicolene J
1 reviews | Active since Oct 2012
19 Aug 2019, 18:42
#hatemtn
Should not even get 1 star /!!!!!
Been with them for 10 + years... Since renewing my contract endless ****!!!
Back and forward poor service.. *********** people
#hatemtn
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Replies (1)
MTN South Africa's replyOfficial
20 Aug 2019, 15:00Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will contact you for further information so that I may assist in resolving your query.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will contact you for further information so that I may assist in resolving your query.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,
MTN South Africa's reply20 Aug 2019, 15:00
Official
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will contact you for further information so that I may assist in resolving your query.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will contact you for further information so that I may assist in resolving your query.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,