lL
leonard L
1 reviews | Active since Mar 2009
23 Nov 2015, 09:19
Harvest Frenzy
I have just received an sms notification that I am subscribed to an mtn game entitled Harvest Frenzy.<br> <br> The message reads as follows: Reminder, you are subscribed Harvest Frenzy * R1.00/Day - [URL Removed] Customer care +***.<br> <br> I did not subscribe to this service! I dialed *141*5# which states I am not subscribed to any such service.<br> <br> I want this subscription removed immediately and I need proof that I was not billed for this service.!<br> <br> I am deeply unhappy with this development.<br>
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Replies (1)
MTN South Africa's replyOfficial
23 Nov 2015, 16:47Hello magic562,
Thank you for your post
We apologize for any inconvenience incurred.
Please be advised that the service has been successfully unsubscribed, you will get an SMS confirming that.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for any inconvenience incurred.
Please be advised that the service has been successfully unsubscribed, you will get an SMS confirming that.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply23 Nov 2015, 16:47
Official
Hello magic562,
Thank you for your post
We apologize for any inconvenience incurred.
Please be advised that the service has been successfully unsubscribed, you will get an SMS confirming that.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for any inconvenience incurred.
Please be advised that the service has been successfully unsubscribed, you will get an SMS confirming that.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***