1 reviews | Active since Jan 2016
Harrasment Calling and Bad Attitude
Since Wednesday I have been receiving continues calls from MTN's Call Department using the following number ***.<br> <br> A lot of time nobody speaks when you answers, but you can hear noises on the other side.<br> <br> I have ask to not phone me again, even saying \stop harassing me"";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;940392;873056;7;5;0;0;0;0;5;NULL;NULL;NULL;16/01/15 15:10;16/01/15 13:52;dream holiday it was!!;;;;I can't thank you'll enough Platinum Leisure, I had a lovely time an it all thanks to you'll...I need a second holiday voucher please!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;511684;67;21;2;0;1;0;0;2;NULL;NULL;NULL;16/01/15 15:37;16/01/15 13:57;unfair services;8,61E+12;Nomsa Ndlovu;***;i have a comprehension policy wit old mutual for more than 5 year, i start paying cash when i started noting earning @ work i also took premium holiday and after was pay in cash but when i miss a month the wil tel me am owing 3mnths or more i try to maintain my policy few months back i got sms dat my policy wil lapse i paid now i only owe 2month nov-dec i didn't get an sms in Dec nofity me as usualy dat my policy wil lapse. when bcz was @ newtown branch in nov they told me my account still fine only my mom is not fine i paid it and stil told i owe 6 mths how didnt understand. i ask info the told me the customer service regarding my issue wil b back on January must go to the Branch in JHB but now the customer service i call now checking how much must i pay 4 both my policy mine and my mom she said my policy has laps in dec bcz am not longer having premier holidays and they cant update my account bcz i pay in cash nt in debit ***...... am so angry and sad bcz seem oldmutual don't train their staff well, when come to explaining &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;940394;770649;34;2;0;0;0;0;2;NULL;NULL;NULL;16/01/15 15:47;16/01/15 13:58;17 Days later and NO DELIVERY! Terrible Service;;;;Placed an order on the 29.12.2015 and item is yet to be delivered. Called customer services on the 11.01.2016, they advised that it would be delivered no later than either the 14.01.2016 / 15.01.2016. I am still aaiting my delivery! I tried calling customer services today again but it says \lines are closed\""lines are supposed to be operating from Mon-Fri 08:30 - 17:00.... its not 5pm yet so i don't understand why the lines are closed!<br> <br> Terrible Service!!!"""
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that the number that is calling and harassing you does not belong to MTN. Please use the following steps to block the number from calling you.To add a phone number to your blocked numbers list, tap at the phone icon , swipe to history, tap and hold the caller or number you want to block, and tap block number
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly be advised that the number that is calling and harassing you does not belong to MTN. Please use the following steps to block the number from calling you.To add a phone number to your blocked numbers list, tap at the phone icon , swipe to history, tap and hold the caller or number you want to block, and tap block number
We trust that you find the above in order.
Kind Regards
Zukiswa
REQ:***
