Harassment wont stop
<p>Couple weeks ago i complained, even on the MTN website, that i was being harrased by SSD & Associates asking of me to pay for a contract i long settled, with a number that doesn't even work. Tonight i received yet another email from SSDA even after MTN said they would fix this with the legal team</p> <p> </p> <p>MTN ACCOUNT NUMBER ********** 755</p>
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MTN South Africa's replyOfficial
03 May 2017, 23:56Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been referred to our legal department for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Complaints Management Team
Reference Number: ***0
Best regards,
MTN South Africa's reply03 May 2017, 23:56
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been referred to our legal department for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Complaints Management Team
Reference Number: ***0
Best regards,