Harassment persists

Thank you for your post.

We apologize for any inconvenience incurred.

Kindly be advised the account number is N*** the account details as per the Hello Peter information ***) is the attorneys reference number. We can only assist if we have the account number, thank you for the ID number on line.

We have checked the account details, the contract expired 29-4-2016, you have mentioned that you requested for cancellation, the account notes do no state any cancellation request , please assist us with the reference number for this request.

As per your signed contract with the terms and conditions you have acknowledge that payments will be done to the account until the expire date of the contract. The account reflected that while in contract for the 24 month period the payments returned unpaid and no cash payments received to cover for the unpaid debit orders.

The last invoices generated for subscription fee was 1-7-2015, once the account is handed to legal and hard suspended the system will not generated invoices to the account, however you will be held liable for the invoices balance subscription fees still owing to MTN.

Invoices from August 2015 to April 2016 when the contract expired was not generated to the account, you are still liable for the subscription fee not paid. Subscription fee R177.77. (R1599.93 +R1840.65) owing to MTN.

The rest of the balance of R8000.00 you need to resolve with the collections SSDA this will be there interest added to collect the money for MTN outstanding.

Please note that you still owe MTN payments.

Please call the SSDA to make arrangements.

Kind Regards,

Alice van der Merwe