Harassment from MTN about an account which has been closed for 4 years.

In 2019 I paid up my account which was in arrears at the time and got my settlement letter.

Since the beginning of this year, I have been harassed by MTN's 3rd party collection agencies and attorneys saying that I have been handed over and letters of demand have been issued.

I have emailed the legal department and customer care department and have received the automated response with the reference numbers, it is almost 2 month later and I have not gotten an email or back from MTN.

I'm such in an endless circle of calls to MTN and answering calls from legal companies to get this resolved.

I'm just so fed up with MNT!!! After 17m30sec on the phone this morning, again, the legal department pretended they could not hear me and hung up!!!! It was the 5th department that I was transferred to....

I wish I could just get MTN to call me and send me the settlement letter, because my account was paid up and closed.