SM
Shikombiso M
1 reviews | Active since Feb 2016
26 Jun 2019, 17:27
Harassment by Norton Attorneys
Hi There
I’m being harassed by norton attorneys for a contract that was paid up in 2017 and the account has since been closed. Please can you talk to these people to stop sending me emails and calls to say that i owe mtn for an account that i no longer have. Please
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Replies (2)
MTN South Africa's replyOfficial
27 Jun 2019, 09:46Good day Shikombiso,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that this matter has been escalated to our Legal department, we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that this matter has been escalated to our Legal department, we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
MTN South Africa's reply27 Jun 2019, 09:46
Official
Good day Shikombiso,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that this matter has been escalated to our Legal department, we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that this matter has been escalated to our Legal department, we will revert to you with feedback.
Warm Regards,Zanele MazibukoComplaints Management Team
MTN South Africa's replyOfficial
04 Jul 2019, 11:26Good day Shikombiso,
Kindly note that our Legal department has confirmed that communication has been sent to Norton attorneys to please close the file on their side as the account is paid up.
Warm Regards,Zanele MazibukoComplaints Management Team
Kindly note that our Legal department has confirmed that communication has been sent to Norton attorneys to please close the file on their side as the account is paid up.
Warm Regards,Zanele MazibukoComplaints Management Team
MTN South Africa's reply04 Jul 2019, 11:26
Official
Good day Shikombiso,
Kindly note that our Legal department has confirmed that communication has been sent to Norton attorneys to please close the file on their side as the account is paid up.
Warm Regards,Zanele MazibukoComplaints Management Team
Kindly note that our Legal department has confirmed that communication has been sent to Norton attorneys to please close the file on their side as the account is paid up.
Warm Regards,Zanele MazibukoComplaints Management Team