EM
Ewart M

1 reviews | Active since Jan 2023

31 Aug 2023, 08:49

Harassment!

My undermentioned email to MTNN refers:

Dear MTN,

I’m addressing this email to you out of desperation for someone at MTN to please take note of my plight of being harassed!

Attached hereto, please find proof of my latest payment of R580.45 on my account with MTN, received from yourselves and Paygate. I’ve also received a SMS message confirming this payment. Yet this morning I’ve received Notice of Suspension of my account via SMS – and here’s the further irony, so far, I’ve received the same message SEVEN TIMES (and counting)!

Abovementioned is a condemnation of MTN ‘s ability to supply of services for which I’m paying for as well as MTN’s capacity to apply normal and acceptable accounting practise procedures to its activities. Is there any way that you could bring some sanity to this situation please. I'm asking this with respect because this is happening every month, and it cannot continue like this!

With the absolute atrocious attention, we are receiving from MTN here in Kwambonambi (a small town situated on the N2 some 25km north of Richards Bay) by not suppling us with regular basic communication services, be assured I will seriously reconsider my association with MTN after my contract has expired.

Your assistance would be appreciated.

Kind regards

Ewart Maree

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