RW
Ryan W
1 reviews | Active since Feb 2015
17 Jul 2019, 11:41
Harassment!
The constant harassing phone calls drive me up the wall! Remove from any system you could ever have me on. Disgusting attitude to be so harassing towards someone in hope of getting money from them?! Doesn't work.
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Replies (1)
MTN South Africa's replyOfficial
18 Jul 2019, 15:21Good day
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of this.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant marketing team for urgent attention and a resolution.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of this.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant marketing team for urgent attention and a resolution.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,
MTN South Africa's reply18 Jul 2019, 15:21
Official
Good day
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of this.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant marketing team for urgent attention and a resolution.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of this.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant marketing team for urgent attention and a resolution.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,