YM
Yvonne M
1 reviews | Active since May 2015
13 Apr 2020, 22:24
Harassing sms’s
Can Mtn please stop sending me sms’s Of my data usage. I feel harassed as almost every 20 minutes I get an sms. Please stop with the sms’s . I can check my data when I need to.
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Replies (1)
MTN South Africa's replyOfficial
14 Apr 2020, 10:28Good day Yvonne,
Thank you for taking time to raise your concerns with MTN.
Please note that these notifications are compulsory. Subscribers may not opt-out of these notifications.
The regulations forces mobile operators to notify all customers when they have depleted 50%, 80%, and 100% of their data balance or inclusive data.
However if its competitions and other marketing promo you can SMS STOP to 30246 or dial
*130*603#
Kind Regards
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
Please note that these notifications are compulsory. Subscribers may not opt-out of these notifications.
The regulations forces mobile operators to notify all customers when they have depleted 50%, 80%, and 100% of their data balance or inclusive data.
However if its competitions and other marketing promo you can SMS STOP to 30246 or dial
*130*603#
Kind Regards
Zamokuhle Ngubane
MTN
Best regards,
MTN South Africa's reply14 Apr 2020, 10:28
Official
Good day Yvonne,
Thank you for taking time to raise your concerns with MTN.
Please note that these notifications are compulsory. Subscribers may not opt-out of these notifications.
The regulations forces mobile operators to notify all customers when they have depleted 50%, 80%, and 100% of their data balance or inclusive data.
However if its competitions and other marketing promo you can SMS STOP to 30246 or dial
*130*603#
Kind Regards
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
Please note that these notifications are compulsory. Subscribers may not opt-out of these notifications.
The regulations forces mobile operators to notify all customers when they have depleted 50%, 80%, and 100% of their data balance or inclusive data.
However if its competitions and other marketing promo you can SMS STOP to 30246 or dial
*130*603#
Kind Regards
Zamokuhle Ngubane
MTN
Best regards,