LB
Louis B
1 reviews | Active since Dec 2015
20 Dec 2015, 21:17
Happy hour 1Gb free data
I received a message stating that I received a free 1 Gb data bundle to be used between 21h30 and 22h30 on the 19th of December. I made use of the offer only to find that the data was deducted from my existent pay as you go data bundle. Not impressed and feeling ********** ! <br>
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Replies (1)
MTN South Africa's replyOfficial
26 Dec 2015, 09:47Hello bosl,
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that when I check on the system, it shows that your 1 hour 1GB data bundles were used up and your phone started using your own data as you didn't log off after that hour so it continued connecting with your data.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that when I check on the system, it shows that your 1 hour 1GB data bundles were used up and your phone started using your own data as you didn't log off after that hour so it continued connecting with your data.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply26 Dec 2015, 09:47
Official
Hello bosl,
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that when I check on the system, it shows that your 1 hour 1GB data bundles were used up and your phone started using your own data as you didn't log off after that hour so it continued connecting with your data.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologize for any inconvenience caused as a result of this.
Kindly note that when I check on the system, it shows that your 1 hour 1GB data bundles were used up and your phone started using your own data as you didn't log off after that hour so it continued connecting with your data.
Kind Regards
Nompumelelo
REQ:***