FE
Francis E

1 reviews | Active since Jan 2024

06 Jan 2026, 17:14

Happy after all with MTN

MTN, this is frustrating 😒. I tried cancelling my 12-month contract on 31 Dec 2025, but was told to come back in the new year. I went to MTN N1 City on 02 Jan 2026, and again was given the runaround about penalties and coming back in the 2nd week of Jan. Then I get a bill for R458 debiting on 25 Jan 😡. I went back to N1 City today and Jamie sorted it out ASAP 👏. Big shoutout to Jamie for being awesome and fixing the mess 💯. Not impressed with the initial service, but Jamie made it right 😊.

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