Handset Repair-Ongoing ZERO Service for 3 MONTHS!

In Summary, i have come to a stage where i feel like my head is about to explode due to zero service received from MTN!<br> <br> My New Handset, just over 6 months old had a manufacturer warranty defect that need the screen to be replaced, so it was booked in by the franchise store in Menlyn Park Shopping Center. (In January 2016). it was received 2 weeks later with a new defect of it not being able to pickup signal.<br> <br> So for the SECOND time it was booked in. I call 2 weeks later, and they had forgotten to book it for repairs! <br> So i wait another 2 weeks for the phone to return. When it does return, the sealed unit is falling apart, so without even leaving the store it is booked in AGAIN!<br> <br> So after the THIRD repair and yet another 2 weeks on waiting i call the Store and they say the phone is ready (NOT EVEN A CALL!) <br> <br> When i pickup the handset it is still not properly functioning as it still cannot pickup cellular reception!!!<br> <br> It has been in for repairs almost 8 WEEKS now! And still not working!!!! <br> <br> MTN has been debiting my account though for 2 months now for i phone i dont even have and for a issue that they caused!!! Pathetic! I have contacted the NCC for help hopefully as this is BS