KL
Kenneth L
1 reviews | Active since Nov 2015
09 Nov 2015, 17:43
Handset insurance claim
I sent through a claim form for my damaged cell phone as I was instructed to do. I received an automated reply telling me I would get feedback in 48 hours. That time has expired. I have tried contacting the number provided to follow up but have gotten cut off serveral times.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
09 Nov 2015, 20:07Hello Kenny12,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to our insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to our insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply09 Nov 2015, 20:07
Official
Hello Kenny12,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to our insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to our insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***