1 reviews | Active since Aug 2010
Handset in for repairs for more than 4 months
<p>Noone has bothered themselves to ***ist or resolve this issue. Can I have my unfixable phone back, as for my replacement, my lawyer will deal with that to see to it that I get all my insurance premiums back and get compensated for all the hardship that MTN has put me through while they were displaying my phone at their repair centre. You really do take people for granted, and guess what, we know the law.</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***