NH
Nathan H
1 reviews | Active since Sept 2016
15 Sept 2016, 11:26
Handing over debt
<p>My Mtn acc A ********** was closed and handed over to mbd roughly June 2015</p> <p>i have since then honored the Mtn debt but mbd continue to demand more money, after demanding to see a breakdown of what debt I started with and all payments made etc they sent a poor statement with a few figures not attached to any dates, since Mtn legal is not contactable I requests that either I get contacted or you contact mbd and cancel the debt collection</p> <p> </p> <p>awaiting a response</p>
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MTN South Africa's replyOfficial
18 Sept 2016, 20:58Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the legal department for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply18 Sept 2016, 20:58
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the legal department for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,