fD
ferouz D
1 reviews | Active since Dec 2014
13 Nov 2015, 11:23
HANDED OVER WITHOUT INFORMING OF THE ACTION
i had a MTN contract and was contacted regarding arrears once. After i confirmed that they can double debit me my cell number was disconnected. Received no other communication from them via mail or email or telephone call. 2 months ago i was handed over to MBD with a bill of more than R9000. How can they hand me over without contacting me or giving me notice that i will be handed over.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
17 Nov 2015, 07:32Hello ferouzd,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that we cannot pick up any information using your id number or cell phone number provided, kindly contact *** chargeable or 808 from another contract phone and give them the number that has been handed over and they will be able to assist you.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that we cannot pick up any information using your id number or cell phone number provided, kindly contact *** chargeable or 808 from another contract phone and give them the number that has been handed over and they will be able to assist you.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply17 Nov 2015, 07:32
Official
Hello ferouzd,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that we cannot pick up any information using your id number or cell phone number provided, kindly contact *** chargeable or 808 from another contract phone and give them the number that has been handed over and they will be able to assist you.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this.
Kindly be advised that we cannot pick up any information using your id number or cell phone number provided, kindly contact *** chargeable or 808 from another contract phone and give them the number that has been handed over and they will be able to assist you.
Regards
Nompumelelo
REQ:***