HANDED OVER WITHOUT INFORMING OF THE ACTION

THIS WILL BE MY 3RD COMPLAIN IN A MONTHS TIME about the account being handed over FOR AN AMOUNT OF R9000. WITHOUT PRIOR COMMUNICATION. THIS IS A VIOLATION OF THE MY RIGHTS AS CONSUMER<br> <br> I am currently paying a R1000 per month and I am being held liable for legal fees and costs incurred which I am not liable f<br> <br> PLEASE GET ONE OF YOUR SENIOR MANAGEMENT GIVE ME A CALL AS I AM CURRENTLY LODGING A COMPLAINT WITH THE NATIONAL CONSUMER COMMISION.<br> <br> Received a statement of my account from MTN through NBA attorneys and I was in arrears for R1193.07 in 13/12/2014. How is this possible. I AM AWAITING YOUR CALL ASAP. <br> THE RES<br> <br> SUPPLIER'S RESPONSE Mtn Time and Date 10:28:05 | Thu 26 Nov 15 <br> Hello Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.<br> <br> Kindly note that the matter has been escalated to the legal supervisory team for assistance.<br> <br> We sincerely hope that the above is in order and that we are able to restore your faith in us.<br> <br> Kind regards<br> Rosetta <br> REQ:*** <br> AND STILL WAITING