Handed over to legal department because of a ***** account I did not know

<p>I had paid the outstanding amount which was R490.. I paid R500.. Just for u guys to clear my name due to being handed over on an account I did not know existed, and was never warned about through invoices that I'll be handed over or anything only realized wheb I wanted to open a new account..<br />you guys had said that I should attach the Payment to the customer care.. Now where is that? And how do i attach it? PLEASE give enough details when giving a person an order to do, ! Having had to pay an outstanding amount for a phone or sim card (whatever it was) I dont know is quiet frustrating enough..</p> <p>I really need my name to be cleared as soon as possible as this us really inconveniencing me ! I cant get a new phone or open a car application. . <br />And now that I have paid can my name just be cleared?? So I can get a new phone!</p>